Welcome to Writers in Tech

Episodes

Dec. 16, 2021

UX writers are designers with Hailey Reynolds @ Ibotta

UX writing is so much more than adding words to screens. Hailey Reynolds explains why UX writers need to approach content through a design thinking lens.

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Dec. 9, 2021

A UX writing jam session with Noah Fulton Beale, Lead UX Writer @ Pre…

What do UX writing and music have in common? Loads, says Noah Fulton Beale at the e-learning platform Preply.

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Dec. 2, 2021

What you didn’t know about dark patterns with Colin M. Gray @ Purdue …

Associate Professor Colin M. Gray runs a research lab that maps and spreads information about dark patterns, aka manipulative design.

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Nov. 25, 2021

Content strategy and the triangle of decision making with Ahava Leibt…

Ahava Leibtag is the founder of Aha Media, author of The Digital Crown: Winning at Content on the Web, and an Innovative Individual in the Healthcare Internet Hall of Fame.

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Nov. 18, 2021

Building a content design system with Stephen Curran @ Intuit

After 2 years, Stephen Curran returns to the podcast to talk about how he and his team created Intuit’s content design system (which blew my mind completely!).

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Nov. 11, 2021

How to succeed as a non-native English UX writer with Kalina Tyrkiel …

Kalina Tyrkiel dropped by for a chat about writing in English as a non-native speaker. Tune in to hear about the methods and tools you can use to succeed in UX writing, even if you have another mother tongue.

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Nov. 4, 2021

Designing for humanity with Andy Vitale VP of Design @ Rocket Mortgage

I invited Andy Vitale, VP of Design at Rocket Mortgage, to hear his views on design past, present and future. As the co-host of the Surfacing podcast, Andy has had many conversations with top-level decision makers in the industry.

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Oct. 28, 2021

Who’s afraid of UX research? with Dr. Natalya Sarana @Flixbus

Dr. Natalya Sarana is a UX researcher, writer and mentor rolled into one. After 3 years at Flixbus, her conclusion is that we shouldn’t be afraid of user research—because it makes the writing process a walk in the park.

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Oct. 21, 2021

From case study writing to writing robots with Jan Haaland

Jan Haaland has taught designers how to build portfolios for years. He popped round to Writers in Tech for a chat about the power of a great case study.

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Oct. 14, 2021

Empathy for crisis management with UX Writer Pieterjan Benoit

I got my friend Pieterjan Benoit on the podcast to talk about our favorite subject (no points for guessing what). By taking a lot of chances, Pieterjan fell down the UX rabbit hole a few years ago and was hooked …

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Sept. 15, 2021

How to build a content design team

Earlier this year, I had the pleasure of talking to content design industry leader Rachel McConnell. Based in Brighton, Rachel is one of the organizers behind the (now virtual) Content by Design conference. She’s also the author of Why You …

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Sept. 1, 2021

A salesperson and a UX writer walk into a bar ...

Do we have to choose between UX writing and copywriting? Susan Reoch does both! In this episode, she shares her experience working for brands that are new to UX writing.

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Aug. 11, 2021

Personal growth for UX writers with Andrew Astleford

Content strategist and UX writing mentor Andrew Astleford is always happy to share his journey from journalism to UX writing. He is full of good advice about personal growth, and this is also the recurring theme in this episode.

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July 26, 2021

Becoming a UX Writer from Scratch with Sarah Kessler of Gympass

Sarah Kessler went from zero product experience to landing a UX writing job at the unicorn company Gympass in only two years. In this episode of Writers in Tech, she shares how she got there and what she did to …

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July 12, 2021

How to create copy for global products with Diego Graglia @ Netflix

Netflix content designer Diego Graglia has a lot to say about creating English copy for a global audience. Being bilingual helps him to understand the complexities involved in localization, which comes in handy when your product is available in 30 …

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June 15, 2021

Boost your UX writing process with lo-fi copy and rap

Get inspired to work on your UX writing process with Helen Legendre, UX writer at OpenClassrooms. Helen uses a bunch of creative methods to inform her UX copy, including lo-fi copy and even listening to rap.

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June 1, 2021

The future of copywriting with best selling author Neil Patel

Interview with Neil Patel: New York Times bestselling author, top influencer on the web, and digital marketing legend.

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May 19, 2021

Unionize you fools! With Mike Monteiro

Recently, I had the great pleasure of talking with Mike Monteiro, co-founder of Mule Design and author of the best-selling books Ruined by Design and Design is a Job.

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May 10, 2021

How creating chatbots can be a slam dunk | Eran Soroka of CoCoHub

Eran Soroka champions the use of chatbots to help organizations drive conversations with their users.

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April 27, 2021

Inclusivity Is a Design Principle | Lynsey Vallandingham of Hubspot

Lynsey Vallandingham, Senior Content Designer at HubSpot, talks about how to avoid using jargon, how to write inclusive products, and much more.

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April 14, 2021

Gandalf’s approach to UX writing | Interview with Jessica Drew of Car…

Jessica Drew worked as an ad copywriter in New York before she moved back to Boston, where she fell in love with UX writing.

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April 2, 2021

Top 3 tips to set up your team for success | Interview with Aladrian …

Aladrian Goods, Product Content Designer at Intuit and I had a great chat about the buzz of UX writing on Clubhouse, why a customer service background can be perfect for UX, why you don’t have to be technical to make …

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March 2, 2021

Peanut Butter Tricks for Freelance Writers

I had the great honor of interviewing the well-known UX writer, Leo Smits. Leo transitioned from being a copywriter to a freelance UX writer. We talked about how to land new clients and get more projects, how to charge more, …

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Feb. 21, 2021

Improving products' health through UX Writing

The digital revolution helped us to create accessible health systems all over the world. Zara Fishkin mastered the way to communicate digital products in the healthcare industry after working in different health care companies and also at Facebook for 4 …

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